Feedback

Here’s what some of our customers have to say…

Dear Kerry, I wanted to say a big thank-you for the personalised Communion Stole you created for us. Not only was the embroidery of the highest quality, but the customer service you provided was amazing. The quick turnaround time, from the order, to the proofs, to delivery was so impressive. I will be recommending your beautiful products and service to everyone I know.

AnaMay 2022

Dear Kerry. I have just received my order, of 3 teddy bears, and l am so happy with the way they look! I cannot wait to give them out to their owners! This takes the total of teddy bears l have ordered from you to almost 10, and every time l love them more and more. You are always so accommodating, you have in the past rushed the order for me as l needed it earlier, and didn’t charge me the additional cost for the express delivery, and your prices are very very reasonable. You create the perfect keepsafe and such a personal gift. I cannot wait to order many more items from you!
Many thanks, Nadine

NadineSept 2017

I have purchased two bears previously so knew what to expect. However when the Ginger Bear arrived today I was still quite tearful. The cuddly animals are absolutely beautiful and the attention to detail is exacting. With this order I gave the wrong address for delivery and emailed Kerry. I had a response immediately telling me it was all sorted. Kerry will respond quickly via email and gives confidence that everything will be fine. I have another grandchild due soon so will have no hesitation in ordering again. It’s quick, easy, convenient and the cuddly animals are a keepsake that lasts a lifetime. Thank you so much Kerry. You’re a star.

JanJuly 2017

I first ordered a chuckles monkey last year for a good friend who had a baby boy and loved it that much that since I’ve ordered 3 other items this year since. I’ve been so impressed with how fast Kerry gets back to you with proof’s to approve and all the recipients have loved their gifts. I ordered a Rolly rabbit for a cousin, a pink minky blanket for my partners niece and a poco elephant comforter for my cousin and have loved all end results. I will definitely be recommending Kembroid to others.

JacintaMay 2016

I cannot recommend Kembroid highly enough. Kerry was a pleasure to deal with and responded almost immediately to any enquiry that I had. The customer service that I have received from Kerry has been outstanding. I ordered my purchase late and it was not guaranteed that it would arrive in time for my son’s birthday. Kerry went to the extra effort of ensuring it arrived on time and it did! I purchased the monkey and minky blanket and couldn’t be happier with the quality of the product. Thank you so much, Kerry!

RachelApril 2016

Very happy with the service I received, Kembroid kept in regular contact to update me on the process of my order. My nephew and sister in law absolutley loved chuckles monkey, very neat stitching, did a fantastic job, all done in a very quick timeframe. Very happy customer, thank you.

CaseyOctober 2015

 

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