I have purchased two bears previously so knew what to expect. However when the Ginger Bear arrived today I was still quite tearful. The cuddly animals are absolutely beautiful and the attention to detail is exacting. With this order I gave the wrong address for delivery and emailed Kerry. I had a response immediately telling me it was all sorted. Kerry will respond quickly via email and gives confidence that everything will be fine. I have another grandchild due soon so will have no hesitation in ordering again. It’s quick, easy, convenient and the cuddly animals are a keepsake that lasts a lifetime. Thank you so much Kerry. You’re a star.